Case Study

A Remarkable Feat in Event Planning: The Lima Palliative Care Congress Success Story

November 1, 2024

Introduction

Discover how the organizers of the Congreso de Cuidados Paliativos successfully coordinated a seamless event experience by addressing various challenges, including online registration, attendee engagement, and logistics.

I. Streamlining the Online Registration Process

Ozum, the organizers of the Congreso de Cuidados Paliativos knew that coordinating the registration of 1,500 attendees was no walk in the park. To ensure a hassle-free experience, they implemented a user-friendly, secure online registration platform. Catering to a diverse audience, the platform provided multilingual support to accommodate attendees from across Latin America.

II. Enhancing Attendee Experience with a Personalized Event App

To keep everyone in the loop with event schedules, speaker profiles, and venue information, the organizers developed a personalized event app. This app not only provided real-time updates but also offered networking opportunities for attendees to connect with like-minded professionals, fostering a sense of community and collaboration.

III. Expanding Reach with National Streaming

Ozum recognized that physical presence wasn't necessary for gaining insights. By offering live streaming of the presentations, the event reached a wider audience across Latin America, spreading the valuable knowledge shared by the experts.

IV. Coordinating Transportation and Accommodations

Coordinating flights for attendees from all over Latin America was a challenging task. Ozum coordinated everything to ensure smooth arrivals and departures. They also bought out an entire hotel to provide attendees with a comfortable stay, showcasing their commitment to hospitality.

V. Creating the Perfect Event Atmosphere

A top-notch team of technicians and state-of-the-art audiovisual equipment were employed to ensure that every presentation was crystal clear and visually stunning. The organizers handpicked ideal venues to accommodate the event's various activities, ensuring that each space met specific needs and requirements. With an eye for design, they created an aesthetically pleasing and inspiring atmosphere that left attendees in awe.

VI. Catering for Success: Food and Beverage

The Congress provided a variety of delicious meals, snacks, and refreshments to keep energy levels high and attendees satisfied. Ozum understood that no one can think straight on an empty stomach, and they made sure to fuel the attendees for success.

VII. Measuring Success: Post-Event Analysis

To gauge the event's overall impact and identify areas for improvement, the organizers conducted a comprehensive post-event analysis.

A. Attendee Feedback

Surveys and feedback forms were collected from attendees, providing valuable insights into their experience and satisfaction levels. This information helped the organizers identify areas of success and opportunities for growth in future events.

B. Event Metrics

Ozum analyzed key performance indicators (KPIs) such as attendance rates and engagement levels. These metrics allowed them to measure the event's success objectively and informed their decision-making for future editions.

C. Lessons Learned

Reflecting on the event, the organizers identified several best practices and lessons learned. These insights not only guided the planning of future editions but also contributed to the broader event planning community, setting a new standard for excellence.

FAQs

What was the purpose of the Lima Palliative Care Congress?

The Congress aimed to unite professionals in the field of palliative care, fostering collaboration and knowledge-sharing to improve the quality of care for patients and their families.

How many people attended the event?

The event was attended by 1,500 local and Latin American professionals.

What challenges did the organizers face?

The Ozum team provided a personalized event app, live streaming, transportation, accommodations, stage setup, audiovisual equipment, food, venue rentals, and decor.

How did the organizers ensure a seamless online registration experience?

Ozum implemented a user-friendly, secure online registration platform with multilingual support to accommodate attendees from across Latin America.

How did the event reach a wider audience in Peru?

By offering live streaming of the presentations, the event was able to reach a larger audience across the nation.

What role did the personalized event app play in the Congress's success?

The app provided real-time updates, speaker profiles, venue information, and networking opportunities, enhancing the overall experience for attendees.

Conclusion

The Lima Palliative Care Congress was a resounding success, thanks to the Ozum team meticulous attention to detail, creative problem-solving, and commitment to providing a top-notch experience for all attendees. By overcoming the challenges of coordinating various aspects such as online registration, personalized event app, live streaming, transportation, accommodations, and more, the event united 1,500 professionals from across Latin America. This case study serves as an inspiring example of what can be achieved with hard work, dedication, and a little bit of ingenuity. 

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